39 empleos para Atención al Cliente Presencial en Guayaquil, Guayas

At ACC, we specialize in connecting businesses and customers across international markets through exceptional customer service and communication solutions. With over 500 operational positions and a highly skilled team, we support organizations worldwide by delivering high-quality customer experiences tailored to their needs. As we continue to grow and expand our presence in global markets, we are committed to creating opportunities for talented bilingual professionals who are passionate about helping others, building meaningful customer relationships, and contributing to the success of international businesses. WE ARE HIRING: PATIENT SERVICES REPRESENTATIVEAbout the Role:As a Patient Services Represenrative, you will be responsible for gathering and verifying patient information, processing referrals, and supporting a smooth onboarding experience for patients.You'll be part of ACC’s bilingual team supporting a U.S.-based healthcare client, using internal systems while maintaining high standards of quality, accuracy, and customer service. Location: GuayaquilWork Mode: On-site Requirements: English level B2+ or higher. Previous healthcare experience is a plus (patient intake, referrals, medical offices, insurance verification, healthcare customer service, or related fields). Strong communication and customer service skills. Excellent attention to detail, organization, and professionalism with confidential information. What We Offer: Competitive salary + bilingual bonus Social and corporate benefits package Training and professional development opportunities Schedule: Monday through FridayShifts: Morning Apply Now: Send your CV to [email protected] with the subject 'Patient Services Representative - GYE' Requisitos:

Buscamos un Ejecutivo de Servicio al Cliente proactivo y con excelentes habilidades interpersonales para unirse a nuestro equipo. Serás el punto de contacto principal para nuestros clientes, asegurando una experiencia positiva y resolviendo sus necesidades de manera eficiente.Responsabilidades Brindar atención cordial y eficiente a clientes internos y externos a través de los diversos canales de comunicación. Atender al cliente externo por teléfono, correo electrónico, chat en línea o en persona. Proporcionar a los clientes información sobre productos y servicios, buscando su satisfacción y fidelización. Asistir en el llenado de formularios y contratos que requieran los clientes. Gestionar y organizar la documentación comercial de clientes. Solventar consultas y resolver problemas de manera efectiva. Manejo de indicadores KPI y sistema CRM.Requisitos Experiencia previa en atención al cliente o roles similares. Excelentes habilidades de comunicación verbal y escrita. Capacidad para escuchar activamente y empatizar con las necesidades del cliente. Habilidad para resolver problemas de forma creativa y eficiente. Orientación a la satisfacción del cliente. Capacidad para trabajar de forma organizada y gestionar múltiples tareas.