Bilingual Patient Services Represenrative - GYE

At ACC, we specialize in connecting businesses and customers across international markets through exceptional customer service and communication solutions. With over 500 operational positions and a highly skilled team, we support organizations worldwide by delivering high-quality customer experiences tailored to their needs. As we continue to grow and expand our presence in global markets, we are committed to creating opportunities for talented bilingual professionals who are passionate about helping others, building meaningful customer relationships, and contributing to the success of international businesses.

WE ARE HIRING: PATIENT SERVICES REPRESENTATIVE

About the Role:

As a Patient Services Represenrative, you will be responsible for gathering and verifying patient information, processing referrals, and supporting a smooth onboarding experience for patients.

You'll be part of ACC’s bilingual team supporting a U.S.-based healthcare client, using internal systems while maintaining high standards of quality, accuracy, and customer service.

Location: Guayaquil

Work Mode: On-site

Requirements:

• English level B2+ or higher.
• Previous healthcare experience is a plus (patient intake, referrals, medical offices, insurance verification, healthcare customer service, or related fields).
• Strong communication and customer service skills.
• Excellent attention to detail, organization, and professionalism with confidential information.

What We Offer:

• Competitive salary + bilingual bonus
• Social and corporate benefits package
• Training and professional development opportunities

Schedule: Monday through Friday

Shifts: Morning

Apply Now: Send your CV to [email protected] with the subject 'Patient Services Representative - GYE'