OVERNIGHT BILINGUAL CALL CENTER AGENT

American Call Center es un centro de atención telefónica y de servicios con capacidad de interconectar distintos paises a través de una red propia y de alianzas estratégicas con importantes empresas de telecomunicaciones, que nos permite dar soluciones particulares a cada una de sus necesidades. Poseemos una infraestructura de telecomunicaciones de cobertura mundial, a través de enlaces satelitales.

Contamos con más de 500 posiciones operativas, equipadas con tecnología de punta y personal altamente capacitado, para soluciones a los problemas de los clientes.

We are seeking a motivated and results-driven Overnight Bilingual Call Center Agent to join our team.

You will handle inbound calls during overnight hours, and provide excellent customer support. The ideal candidate is persuasive, energetic, and comfortable working in a fast-paced environment

• Handle inbound sales inquiries and convert them into successful transactions.
• Meet or exceed assigned sales targets and KPIs.
• Maintain accurate records of customer interactions and transactions in CRM systems.
• Provide exceptional customer service and resolve customer questions or objections effectively.

• High school diploma or equivalent; college degree is a plus.
• Previous experience in sales, telemarketing, or call center is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle high-pressure situations.
• Strong problem-solving and negotiation skills.

Salary: USD 650 - IESS

Performance Bonus ($100 - $250)

Night Time ($80 - $90)

Transportation Voucher For All Month + Social Benefits