Bilingual Supervisor

We Are Hiring: BILINGUAL SUPERVISOR

About the Role:

As a BILINGUAL SUPERVISOR, you'll guide our night shift team to success—tracking performance, optimizing operations, and empowering agents to exceed their goals in a high-energy sales environment.

Location: Guayaquil, Ecuador

Work Mode: On-site

Shift: Overnight (22H00 - 07H00)

Requirements:

• Bachelor’s degree in a related field
• English level C1 or higher (Fluent)
• Proficiency in Microsoft Office tools
• Previous experience in sales, telemarketing, or call center
• Strong leadership and team management skills

Key Responsibilities:

• Lead and supervise overnight sales agents
• Ensure achievement of sales indicators and team goals
• Manage shift schedules and update shift rosters
• Generate performance reports
• Provide coaching and feedback on product and process knowledge

What We Offer:

• Base salary + performance-based incentives + night shift bonus
• Transport allowance
• Social and corporate benefits

Are you ready to lead a high-performing team and take your leadership skills to the next level?

Join our operations team and grow your career with us!

Apply Now!