Collections Officer

Position Objective Efficiently manage the collection of legal fees and accounts receivable, ensuring compliance with internal policies while maintaining professional and courteous relationships with clients, in line with the standards of an international law firm.

Main Responsibilities

• Support the development of strategies to reduce overdue accounts.
• Proficiency in office tools (Excel, Word, Outlook) and accounting/ERP systems.
• Prepare and submit periodic collection reports to management.
• Coordinate with the legal and administrative teams in cases of prolonged delinquency.
• Negotiate payment plans and agreements in accordance with firm policies.
• Contact domestic and international clients to manage the payment of fees and services.
• Perform daily monitoring of the client portfolio and invoice due dates.
• Ensure compliance with applicable local and international regulations for debt collection.

Requirements

• Academic background: Technical or professional degree in Business Administration, Accounting, Finance, or related fields.
• Minimum of 3 years of experience in collections, preferably in law firms, consultancies, or professional services companies.
• Advanced English proficiency (spoken and written) for interaction with international clients.
• Proficiency in office tools (Excel, Word, Outlook) and accounting/ERP systems.
• Knowledge of commercial regulations and collection procedures in international environments.

Skills and Competencies

• Clear, assertive, and professional communication.
• Results-oriented and goal-driven.
• Ability to handle challenging situations with tact and diplomacy.
• Organizational skills and consistent follow-up.
• High ethical standards and confidentiality.
• Strong negotiation and objection-handling skills.

• Health Insurance (After three months’ probation period).
• Social Security Benefits.